Shipping policy

SHIPPING POLICIES

1. SHIPPING

www.sweatlizard.com proudly offers shipping services as Standard/Eco and Express. Standard/Eco shipping usually takes 10-30 business days to deliver and express shipping takes 1-5 business days.

Both times exclude production time which changes 1-5 business days depending on the order intensity. 

Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

Be assured we are doing everything in our power to get your order to you as soon as possible. Please consider any holidays that might impact delivery times.

2. WRONG ADDRESS DISCLAIMER

It is the responsibility of the customers to make sure that the shipping address entered is correct.

We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address but it is not guaranteed. Please contact us immediately if you believe you have provided an incorrect shipping address.

3. UNDELIVERABLE ORDERS

Orders that are returned to us as undeliverable because of incorrect shipping information are subject to a penalty fee of up to 100% of the order value to be determined by us.

4. LOST/STOLEN PACKAGES

www.sweatlizard.com is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it to the local authorities.

5. RETURN REQUEST DAYS

www.sweatlizard.com does not allow you to return its item (s), since it(those) are made to order.

6. OUT-OF-STOCK ITEM PROCESS

In case of out-of-stock, www.sweatlizard.com will wait for all items to be in stock before dispatching

7. IMPORT DUTY AND TAXES

When working with www.sweatlizard.com, you have the following options when it comes to taxes as well as import taxes: Canadian customers can choose whether they want to pre-pay taxes

8. ACCEPTANCE

By accessing our site and placing an order you have willingly accepted the terms of this Shipping Policy.

9. CONTACT INFORMATION

In the event you have any questions or comments please reach us via the following contacts: Email - www.sweatlizard.com

For Any Inquiry 

Address: MUSTAFA KEMAL BULVARI COLORİST REZİDANS B BLOK 4/63 BÜYÜKÇEKMECE 34535 / ISTANBUL

Email : sweatlizard@gmail.com

Number : +90 530 884 2730