How can i choose the correct size?

For adult sweatshirts we use US Regular, and for T-Shirts we use US Tight fits.

Also,don’t forget, every child is very different so, you have to measure your children and check
the body measurements table what size is regardless of age.

Please make sure you checked the size chart correctly before placing your order.Products are made-to-order, so they can not return or exchance.

I received an error on payment. How can i fix that?

The reason is that your bank puts the money on hold for a possible suspicious transaction (especially if you tried to pay multiple times in a short period), so you get the error message and can't complete the purchase.

You can quickly fix this problem by contacting your bank and confirming that you are the one who makes the purchase. After that please wait a couple of minutes and place your order safely.

Also please make sure that your credit card is available for international online transfers and you don't use American Express Credit Card.

Do you ship to Canada?

Yes, we ship globally. You can safely place your order from Canada,Japan,Australia or anywhere else.

Can i customize my products?

Yes, we can customize products on a certain level, so please don't hesitate to ask for customization: sweatlizard@gmail.com

How do I order?

Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out.

The prices of the products vary according to their sizes and you will see the additional price difference of the product as an option at checkout.

Check and ensure that all information is correct before confirming your purchases and payment.

Do I need to open an account in order to shop with you?

No, you don’t need to. You can make purchases and check out as a guest everytime.

However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.

How do I /create an account?

Please click on “Login/Register” followed by ‘Create An Account’ and fill in your personal particulars.

How do I pay for my orders?

We accept VISA, Mastercard, and Maestro credit cards.

How will I know if my order is confirmed?

After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. Please review the e-mail once more and contact us immediately if you require a change.Due to the made-to-order production, we can't apply any changes after production is initiated.

Can I amend and cancel my order?

Unfortunately we are unable to cancel an order once it has been placed because our products are made-to-order. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.

How can i take care of my product?

Wash with cold water at 80°F (30°C) by turning it inside out.

Do not use bleach.

Do not spin dry or tumble dry.

Dry in shade separated from other clothes.

The products are not suitable for dry cleaning.

Iron at low temperature inside out with a cloth/sheet on it.